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HomeKnowledge BaseEmailGenericEmail settings
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Article ID8
Created On3/26/2010
Modified3/26/2010
GenericEmail settings
To set up an Email client such as Outlook, Outlook Express, Eudora, or Thunderbird, and Mac Mail use the following settings.

Click here for
Video Tutorials.

Email Address:  Account@YourDomain.com
POP3 (Incoming) Server:  mail.YourDomain.com
SMTP (Outgoing) Server:  mail.YourDomain.com
User Name:  Account@YourDomain.com
Password:  The password chosen in the EMail Manager

Outgoing Mail port: 25
Outgoing mail port: 2525 (Alternative)
If you are unable to send mail after setting up your mail account, try setting your outgoing mail port to 2525

Important Notes:
* Account@YourDomain.com (This should be your actual email address.)
* Make sure that the Email address and Username are identical and they are your actual email address.

Cubed Hosting has implemented the mandatory use of Outgoing Server Authentication when sending email.
The options for outgoing mail authentication must be set when sending mail from Cubed Hosting's shared mail services.



Problems?
If you are experiencing problems when attempting to send or receive mail, please do the following:

(1) Make sure that your domain has been transferred to point to our name servers. If the domain has not been transferred to our name servers, email on your domain will not function.
Cubed Hosting's name servers are NS1.cubedhosting.net and NS2.cubedhosting.net

(2) Make sure that you are using the entire email address as the user name (i.e. User name should be in the format Account@YourDomain.com) and verify that all other settings from above are correct.

(3) Make sure that the "My server requires authentication" box is checked. Please see the links above for instructions on setting smtp authentication.

(4) Review the Video Tutorials for the program you are using.

(5) Contact support@cubedhosting.com with the following information:
    (a) Your Account User Name
    (b) Your Domain Name
    (c) The specific error message that you are receiving in your mail client.
    (d) The exact settings (from above) that you are using.