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GenericEmail settings
To set up an Email client
such as Outlook, Outlook Express, Eudora, or Thunderbird, and Mac
Mail use the following settings.
Click here for Video Tutorials.
| Email
Address: |
Account@YourDomain.com |
| POP3
(Incoming) Server: |
mail.YourDomain.com |
| SMTP
(Outgoing) Server: |
mail.YourDomain.com |
| User
Name: |
Account@YourDomain.com |
| Password:
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The
password chosen in the EMail Manager |
Outgoing Mail port: 25
Outgoing mail port: 2525 (Alternative)
If you are unable to send mail after setting up your mail account, try
setting your outgoing mail port to 2525
Important Notes:
* Account@YourDomain.com (This should be your actual email address.)
* Make sure that the Email address and Username are identical and they
are your actual email address.
Cubed Hosting has implemented the mandatory use of Outgoing Server
Authentication when sending email.
The options for outgoing mail authentication must be set when sending
mail from Cubed Hosting's shared mail services.
Problems?
If you are experiencing problems when attempting to send or receive
mail, please do the following:
(1) Make sure that your domain has been transferred to point to our name
servers. If the domain has not been transferred to our name servers,
email on your domain will not function.
Cubed Hosting's name servers are NS1.cubedhosting.net and NS2.cubedhosting.net
(2) Make sure that you are using the entire email address as the user
name (i.e. User name should be in the format Account@YourDomain.com) and
verify that all other settings from above are correct.
(3) Make sure that the "My server requires authentication" box is
checked. Please see the links above for instructions on setting smtp
authentication.
(4) Review the Video Tutorials for
the program you are using.
(5) Contact support@cubedhosting.com with the following information:
(a) Your Account User Name
(b) Your Domain Name
(c) The specific error message that you are receiving in your mail
client.
(d) The exact settings (from above) that you are using.
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